Download and reinstall the software from the address below. The firmware of the dongle may not be up to date. The dongle is attached but the lock still does not light Another USB device might be conflicting with the dongle. There should be no warning (exclamation) marks next to these lines. You will be able to see Hasp Key, SafeNet Sentinel Key, SafeNet USB Key lines. When the dongle is successfully installed, SafeNet Inc. You can follow the process from the list under Universal Serial Bus Controllers. You can also remove the lock and plug it into another usb port. If the dongle is attached but the dongle's light is not lit, the dongle drivers may still be installing. The dongle driver installation process may still be running in the background. If you want to use the program for trial purposes, you can obtain and install the demo version of the program that does not require a hardware lock. The dongle is only available to users who purchase a license to use. When the light comes on, run the program again. If the dongle is not installed, insert the lock and wait for the lock light to come on. For the program to work, the dongle supplied with the program must be plugged into one of the usb ports of the computer. The dongle is not plugged into the usb port, it may be. Unable to Access HASP SRM Run Time Environment (H0033) 3. You can use Telnet to check if the client and server can communicate with port # 1947.Programs: ideCAD Static, ideCAD Architecture, ideCAD Render Version: 5.xxx / 6.xx / 7.xx Problem: Hardware lock error occurs and the program does not work.
Reset the license manager ID by clicking this link : On the same page, enable �Aggressive Search for Remote Licenses� Verify the server address is defined correctly in "Remote License Search Parameters"
Verify that Allow Access from Remote Clients is enabled on ON THE CLIENT.Verify port # 1947 is opened in the firewall.Click on "Features" and verify the word "Net" is present in feature # 1 (SolidCAM license) under "Accsess".If a local license is NOT present, follow these instructions: Install the "Sentinel license manager".NOTE! These instructions are for a network product key (without a USB dongle) Click here for instructions when using a USB dongleįollow the steps below to resolve network product key installation problems: SolidCAM network product key - troubleshooting
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